The BBC’s Panorama investigation into Winterbourne Care Home was a truly disturbing programme. The news stories that followed were full of outrage and criticism of the current care regime but no-one really came up with any ideas which looked like they have traction.
In fact, there were very few suggested solutions full stop. Everyone thinks the care of our disabled and elderly isn’t worth the scrutiny we would pay to staff and managers in far less important sectors. It is all too easy to put your faith in a system that isn’t worth it.
A man I have interviewed in the pas, who has worked in a senior role n the NHS and has become one of the most forthright commentators open it, has some suggestions.
Roy Lilley puts his finger on it when he says the inspection regimes can’t cope. There are too many place to inspect. Random checks are the only way forward but they have to be thorough.
He suggests all managers should spend a day a month in patient facing care
situations. This would motivate staff and residents and show them they cared.
As for a solution? Roy Lilley suggests we recruit and train members of the family and pay them to
look after people at home. Pay them properly and guarantee them respite.
Consolidate the care home market and make it harder to come in. Change the
corporation tax arrangements to make it really worth the investment. Make a
special minimum wage in care homes to get better staff and insist on
registration and training.
This point was one of the most crucial failings highlighted by the Panorama programme. Staff at the Winterbourne Care home were little short of feral. They did not just neglect patient, they actively mistreated them for purposes that resembled entertainment. They key issue was the calibre of staff and the senior manager in particular.
What people want is the provision of state-funded care. Sixty pensioners a day are losing their homes to pay for care; this is clearly an unsustainable situation. An option would be to provide free care and deduct the cost from the estate of the deceased resident with a guarantee of never taking more than one third of the total value.
Allow family members to contribute and syndicate the cost of care and give
them tax breaks for doing it.
Pull out all the stops and make the pharma industry work together to find
the next Aricept. Dementia is an organic illness and there will be a pill.
Roy Lilley calls for greater accountability and scrutiny………………….so let’s not complain about the dark when we can light a lantern….quite literally.
